Last Updated: December 18, 2025
At CryptoBurrow™, we are committed to upholding the principles of privacy, anonymity, and user sovereignty, inspired by the ethos of privacy-focused cryptocurrencies like Monero.
Our mission is to empower individuals with secure, discreet tools for managing digital assets without compromising personal freedom. We believe in minimal data collection, decentralization of control, and trustless interactions wherever possible.
This Privacy Policy outlines how we handle any information related to your use of our Website, Services, and Products (as defined in our Terms of Service). By accessing or using our Services, you consent to the practices described herein. If you do not agree, please do not use our Services.
We prioritize privacy by design: We do not require Know-Your-Customer (KYC) verification, avoid unnecessary tracking, and collect only the bare minimum data needed to fulfill orders and provide updates. Your private keys and cryptocurrency holdings remain entirely under your control—we never access, store, or request them.
- Information We Collect
In alignment with our no-KYC commitment, we collect limited information to operate our Services efficiently while respecting your anonymity:
- Order and Transaction Information: When you place an order for our Products (e.g., covert physical crypto coins), we may collect details such as shipping address, payment method identifiers (processed via third-party providers), and any optional notes you provide. We do not store full payment details like credit card numbers; these are handled securely by our payment processors.
- Subscription and Communication Data: If you subscribe to our mailing list for updates on upcoming releases, promotions, or the Crypto Gallery, we collect your email address and any name you choose to provide (which can be pseudonymous). We may also log basic interaction data, such as subscription confirmations or opt-out requests.
- Website Usage Data: Automatically collected via minimal, non-invasive methods includes your IP address (anonymized where possible), browser type, device information, and general usage patterns (e.g., pages visited). We do not use cookies for tracking or advertising purposes. No third-party analytics tools are employed to profile users.
- Support Inquiries: If you contact us via email (CryptoBurrow@protonmail.com) or our social media channels (e.g., TikTok @cryptoburrow, Facebook CryptoBurrow, Reddit u/CryptoBurrow, YouTube @CryptoBurrow), we collect the content of your message, including any voluntarily provided details.
We do not collect sensitive personal information such as government IDs, financial account details beyond what’s necessary for payments, or any data related to your cryptocurrency wallets, private keys, or transaction histories. All data collection is voluntary and limited to what’s essential for providing our Services.
2. How We Use Your Information
We use collected information solely for legitimate, privacy-respecting purposes:
- Fulfilling Orders and Services: To process purchases, ship Products, handle payments (via third parties), and provide customer support. For example, your shipping address ensures discreet delivery of our physical coins.
- Communications: To send you order confirmations, shipping updates, or subscribed newsletters about new Products, releases, or industry insights. We honor opt-out requests promptly and do not send unsolicited marketing.
- Improving Services: Anonymized aggregate data may help us understand general trends (e.g., popular Product themes) to enhance our offerings, but never in a way that identifies individuals.
- Legal Compliance: In rare cases, to comply with applicable laws, respond to valid legal processes (e.g., subpoenas), or protect our rights, property, or safety. We will resist overly broad requests and notify you where legally permitted.
We do not use your data for profiling, targeted advertising, or selling to third parties. Inspired by Monero’s privacy-by-default approach, we avoid any practices that could link your activities across services or compromise your anonymity.
3. Sharing of Information
True to our ethos, we minimize data sharing:
- Service Providers: We share limited data with trusted third parties solely for operational needs, such as payment processors (e.g., for cryptocurrency or fiat transactions), shipping carriers (e.g., for delivery), or email service providers (e.g., for newsletters). These providers are bound by strict confidentiality and are prohibited from using your data for their own purposes.
- No Sales or Marketing Sharing: We do not sell, rent, or share your information with advertisers, data brokers, or any unrelated entities.
- Legal Requirements: We may disclose information if required by law, but only after exhausting options to protect user privacy, such as challenging requests. In keeping with privacy-focused principles, we aim for transparency in such events through annual reports if feasible.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred, but we will notify you and ensure the recipient upholds similar privacy standards.
We do not share data with governments or authorities for surveillance purposes unless compelled by a valid court order.
4. Data Security
Security is paramount, reflecting the trustless nature of blockchain:
- We employ industry-standard measures, including encryption (e.g., TLS for website traffic), secure servers, and access controls to protect your data.
- Email communications use privacy-focused services like ProtonMail.
- However, no system is infallible. You are responsible for securing your own devices and communications. We recommend using VPNs, anonymous browsing, and secure payment methods to enhance your privacy.
In the event of a data breach, we will notify affected users promptly and take steps to mitigate harm.
5. Your Rights and Choices
Empowering users is core to our philosophy:
- Access and Correction: You may request access to or correction of your personal information by emailing us.
- Deletion: Request deletion of your data (e.g., unsubscribe from mailing lists or remove order records where possible). Note that some data may be retained for legal or operational reasons.
- Opt-Out: Unsubscribe from emails at any time via the link in our communications.
- Do Not Track: We honor browser Do Not Track signals by default, as we avoid tracking.
For residents of jurisdictions with data protection laws (e.g., GDPR, CCPA), you have additional rights such as data portability or objection to processing. Contact us to exercise these.
6. Children’s Privacy
Our Services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect data from children. If we become aware of such collection, we will delete it immediately.
7. International Data Transfers
As a global service, data may be processed in the United States or other countries. We ensure transfers comply with privacy standards, using mechanisms like standard contractual clauses where required.
8. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. Material changes will be posted on the Website with the updated “Last Updated” date. Your continued use constitutes acceptance. We encourage periodic review.
9. Contact Us
For questions, requests, or concerns about this Privacy Policy, email us at CryptoBurrow@protonmail.com. You can also reach us via our social media channels.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, in harmony with our commitment to privacy and user empowerment.